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Fraud & Charge Back Manager – ...
Folkia AS is looking to recruit a Fraud & Charge Back Manager. The position is located in the Stockholm branch office (Medborgarplatsen) and/or the Helsinki branch office (Bulevardi).
About the position
The Fraud & Charge Back Managerhas a central and proactive role in the organization being responsible for fraud management in the entire Folkia Group and will be the primary contact hub towards VISA Europe in all fraud and charge back related issues. Moreover, you will be accountable for the management, direction, reporting and development of fraud detection, prevention and control, including general mitigation, framework and policies, for all business lines in all markets – Norway, Sweden, Finland, Estonia and Denmark ensuring that the framework is fit for purpose.
We foresee that the incumbent, who reports to the COO, will spend most of its working time handling credit card related issues with VISA Europe, acquiring banks and Folkia’s external service providers, but also sustainingclose internal relationships withHead of Risk & Analysis, Head of Credit, General Counsel and Head of Compliance. The Fraud & Charge Back Manager will furthermore act as a specialist advisor to the Head of Business Analysis & Risk and Senior Management on operational risk issues in relation to new products, major projects / initiatives, business continuity and ICAAP.
We believe that the successful candidate is a degree holder with 3-5 years’ experience in the credit card industry, preferably from a credit card issuing (or acquiring) commercial bank. Candidates must have the ability to be sensitive to cross-cultural issues, possess excellent interpersonal, leadership, project management, communication and negotiation skills.
The working language in the Folkia Group is English, and the mother tongue of most of our staff is either Swedish or Norwegian. In the position as Fraud & Charge Back Manager, good command of the Finnish language will be seen as an asset.
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For further information about the job please contact Henrik Jansson at +046 8 506 524 32
Folkia AS is a Norwegian private limited liability company operating under a Norwegian license as a credit and finance company. The license was given by the Norwegian Ministry of Finance on 13 September 2007 and Folkia AS is under home state supervision of the Norwegian Financial Supervisory Authority. Folkia´s vision is to be the leading company for non-secured consumer credits and other everyday financial products in all our geographical markets. Folkia has received approval from the Norwegian Financial Supervisory Authority and the local Financial Supervisory Authorities in Sweden, Denmark, Finland and Estonia to operate branches and provide cross border services (Denmark).Folkia’s strategy is to serve common, but unmet needs in new ways through innovation, low costs and high efficiency. We shall provide standardized products and services to large customer segments based on a clear fixed price policy. Folkia is our core brand, but we provide services under other brands for different market segments. Please visit www.folkia.eu for further info.